Support

We're here to help with any questions about Still Stories.

Contact Us

Email us at:

support@withstill.co

We typically respond within 24 hours.

Frequently Asked Questions

What age range is Still Stories for?

Still Stories is designed for children ages 2 to 10. The AI automatically adjusts vocabulary, story complexity, and themes based on your child's age.

How does the free plan work?

The free plan gives you 2 stories per week so you can experience the full magic of Still Stories — personalized episodes with illustrations, narration, and memory. Upgrade to a paid plan for unlimited stories.

How do I cancel my subscription?

You can manage or cancel your subscription at any time through your device's Settings > Subscriptions. Your subscription will remain active until the end of the current billing period.

Is my child's data safe?

Yes. We comply with COPPA (Children's Online Privacy Protection Act). We never collect data directly from children, never share children's data with third parties, and never use it for advertising. Voice input is processed on your device. Read our full Privacy Policy for details.

How does the memory feature work?

Still Stories remembers characters, events, and places from every episode your child experiences. This means recurring characters can return, past adventures can be referenced, and the story world grows richer over time.

Can I use Still Stories for multiple children?

Yes! You can create separate profiles for each child. Each profile has its own story world, characters, and memory — so every child gets a unique, personalized experience.

How do I delete my child's data?

You can delete a child's profile from the Settings screen in the app. This permanently removes all stories, characters, and memories associated with that profile. To delete your entire account, email us at support@withstill.co.

What is voice cloning?

Voice cloning lets you record your own voice so stories are narrated in a voice your child recognizes. Only parent/guardian voices can be cloned — we never clone children's voices.

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